Tuesday, February 8, 2005


Going to the U2 Vertigo concert in Milan

A looooooooong and painful purchase experience on TicketOne.it this morning buying tickets for the U2 Vertigo 2005 tour

It's a long story. The presales for the concert in Milano started at 10:00 GMT. I connected at 10:00:01 and everyting went like a charm until I got to the page where you enter the credit card info. I entered it and clicked OK but I got a connection refused message from our proxy. Convinced that the problem was our proxy I connected via Bluetooth and UMTS, reloaded the page and had a minor heart attack when I got this message: Your shopping cart is empty. I saw my tickets vanishing in front of my eyes as the personal presale code is only valid for one purchase.

I don't give up easily and went through the complete purchase experience 1, 2, 3 many more times. Always without luck as I got an error when entered the secure part of the site. In the end I did the only thing I could think of; enter all the data and wait for the secure site to come back up again.

At 10:51 the secure site came up again and crossed my fingers and tried again. It took forever, so I almost canceled the request, but I knew things were going the right way when my credit card company sent me a SMS message alerting me that someone had charged my credit card.


See you at San Siro, Milano, 19th of July at 18:30!

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